Q

'B-tree structure is invalid' error

When I try to open mail1.box or mail2.box from Domino administrator, I receive the following error on our server: "unable to open the view mail: b-tree structure is invalid."

I get the same error after running compact, updall and fixup. Both mailboxes are large (more than 350 MB) and contain more than 900 dead or held messages.

This is our main SMTP/Notes server, which is our public facing mail server. It passes e-mail to approximately 60 other servers in and around Australia. What should I do next?

I'm not surprised that you're having problems, since 350 MB is very large for a mail.box file. I suggest that you schedule a time when you can shut down the server and have all mail routed. Then, delete the mail.box files and let the server recreate them. After you've done that, try to keep the mail.box files clean of dead mail. There is a simple agent you can use to do this automatically; it is available in the Notes.net
This was first published in June 2004

Dig deeper on Lotus Notes Domino Mailbox Management

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.

0 comments

Oldest 

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to:

-ADS BY GOOGLE

SearchWindowsServer

Search400

  • iSeries tutorials

    Search400.com's tutorials provide in-depth information on the iSeries. Our iSeries tutorials address areas you need to know about...

  • V6R1 upgrade planning checklist

    When upgrading to V6R1, make sure your software will be supported, your programs will function and the correct PTFs have been ...

  • Connecting multiple iSeries systems through DDM

    Working with databases over multiple iSeries systems can be simple when remotely connecting logical partitions with distributed ...

SearchEnterpriseLinux

SearchDataCenter

SearchExchange

SearchContentManagement

Close