Ask the Expert

Cannot receive Internet mail

I want to send and receive Internet mail.
I have done these:
1.SMTP->Basic SMTP used when sending message outside the local Internet domain (Enable)
2. I have the domain document and the connect document

But I can not receive Internet mail. My server's IP is 202.115.23.9. I use the freemail to send one mail to my server. Here is the console display:

2001-10-11 18:24:45 SMTP Server: 202.112.14.155 connected
2001-10-11 18:24:46 SMTP Server: Message 0039330A received
2001-10-11 18:24:46 SMTP Server: 202.112.14.155 disconnected. 1 message[s]received
DNS: Non-existent domain
2001-10-11 18:24:48 No route found to domain 202.115.23.9. Check DNS configuration.
2001-10-11 18:24:49 Router: Transferring mail to domain ST.UESTC.EDU.CN (host ST.UESTC.EDU.CN [202.112.14.155]) via SMTP
2001-10-11 18:24:49 Router: Transferred 1 messages to ST.UESTC.EDU.CN (hostST.UESTC.EDU.CN) via SMTP


A quick nslookup on 202.115.23.9 shows no DNS record. My guess is your server is not registered in DNS by your hosting provider/domain registrar. That also probably means you are lacking an MX record, which is necessary to route SMTP mail to your domain. You need to get these records created.


This was first published in October 2001

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