Through the VB 6.0 code, when I am logged into the common mail box, I can read the mail and send a reply. But at the receiving end, the person sees "from: my personal mail address" instead of the common support mail ID.
By submitting your personal information, you agree that TechTarget and its partners may contact you regarding relevant content, products and special offers.
How can we get the common support mail ID to show at the receiving end, using Lotus Domino Object classes?
1) Change all the send functionality so that the documents aren't sent but flagged as "Ready to send."
2) Create an agent to run on all new or modified documents, or to run every half hour, to send all documents marked as "Ready to send" and change the "Ready to send" flag to "Sent."
The agent should be signed by the ID of the shared Mailbox so that the mail will have that ID as the sender.
Do you have comments on this Ask the Expert question and response? Let us know.
Dig Deeper on Lotus Notes Domino Agents
Related Q&A from Brian Mahoney
Find out what types of calculations can be computed for a column in a Lotus Notes view and the best way to go about it with this expert response.continue reading
Find out why you can't use Formula language to include a doclink to a specific Lotus Notes view or database and need to use LotusScript instead.continue reading
Discover the reasons behind a Notes/Domino admistrator having trouble with disabled options in the "customize this view" section of his Lotus Notes ...continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.