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Constructing an @columnlookup

I am new to Notes; I have no training in Notes except what I have learned by reading. I would like to know how to construct a @columnlookup. I have read about it, but I just don't understand how to start. I want to have information display in an application that I created for my office. It is a help desk app. When the tech enters the user ID, I want the office, user name, location and other info to display. Can you please help me or point me in the right direction? Thanks in advance.
Here are some books that should be helpful:

http://www.amazon.com/exec/obidos/ASIN/0764526111/

http://www.amazon.com/exec/obidos/tg/detail/-/0672325020/

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This was first published in October 2004

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