How do we prevent the mail.box file from becoming corrupted?

We have Domino R5.0.11 on Windows 2000 server and Norton Antivirus Corporate Edition 7.01. For the last few days, we have seen a problem that the mail.box file is corrupt: "SMTP Server: Error opening mail box: Database is corrupt -- Cannot allocate space."

We already know how to fix this problem, but we don't know how to prevent it.
It could be a number of things, but NAV Corporate is not NAV for Domino. NAV cannot scan Domino files on the fly. Only NAV for Domino can. I would start by excluding your Domino directory from being scanned. If that cures your issue, look into buying NAV for Domino. If you are still getting corruptions, you will need to look elsewhere, such as malformed headers in messages.

This was first published in February 2003

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.



Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to:




  • iSeries tutorials

    Search400.com's tutorials provide in-depth information on the iSeries. Our iSeries tutorials address areas you need to know about...

  • V6R1 upgrade planning checklist

    When upgrading to V6R1, make sure your software will be supported, your programs will function and the correct PTFs have been ...

  • Connecting multiple iSeries systems through DDM

    Working with databases over multiple iSeries systems can be simple when remotely connecting logical partitions with distributed ...