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Prevent users from sending e-mails in Exchange rich text format

I'm currently running a Lotus/Domino 6.5.x environment and we have many Exchange users sending us e-mails in the Exchange rich text format. This causes the attachments on the e-mail to be converted to an unopenable *.dat file. Is there anything we can do on the Domino servers to prevent this?
I don't know of anything you can do here. If someone chooses to send you information in a proprietary format, there isn't much you can do other than write or call them and ask them to not do it anymore.

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This was first published in March 2005

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