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Problem copying Notes databases with ARCserve

We have this combination: Nt 4Srv+SP6a, Lotus Domino Server 4.5.7, and ARCserve 6.5. First we use ARCserve's pre/post command to shut down the Lotus Domino-server with command "d:notesnserver -quit". After this, ARCserve copies all Notes databases to another disk, and there, ARCserve takes backup. After copying the Notes databases, ARCserve tries to start the Lotus Domino-server with post-command "d:notesnserver.exe". Sometime this works and sometime not.

When this doesn't work, the problem is that when Domino is shutting down, it stays on loop "Waiting for processes to exit," and when Domino tries to start Notes, it stops right in the beginning. Only version text displays on command prompt. Do you have any solutions?

Instead of trying to restart just Notes, why don't you do a complete server restart? I know there is an NT command for that, just not sure what it is at this moment. You can then be sure you will have a clean NT and Domino start at the same time.

This was first published in August 2001

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