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At this point, I am only aware of users modifying their preferences utilizing either the Sametime (IM) client, or the browser-based connect client. Modifying the alert preferences through either of these applications will allow the user to choose whether to receive a pop-up focused window, a blinking taskbar button, or both. It also includes the ability to play a sound whenever a chat is activated.
As for a global setting that affects all users -- I am not aware of one, but I am trying hard to find out.
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