QUESTION POSED ON: 28 November 2004
I have an unusual issue that Lotus Support hasn't been able to resolve. When several of my users, on different mail servers, e-mail select recipients outside of the company, their attachments are not reaching the recipient as part of the message. Usually, there is a paperclip indicating an attachment, but at the bottom of the document, rather than the file, there are hundreds of line of text. These recipients are using Outlook/Exchange for their mail.
This seems to be a new problem in the last 3-4 months -- one that I haven't been able to resolve. It seems that it only happens with specific recipients, and it most likely has to do with the conversion of the attachment -- but beyond that, I'm stumped. Do have any ideas?
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