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I assume that we are talking about Domino 6.5+ here. It sounds like a problem that has to do with agent execution rights. On the agent properties of your agent, is the agent running as web user? If it is running as web user, then your web user needs to be mentioned in the "Run unrestricted methods and operations" field on the server documents. If the agent is not running as web user, then the agent signer (the person who saved the agent last) needs to have these rights.
Finally, again on the properties of your agent, you need to have a look at the property called "Set runtime security." This needs to be set to 2 or 3. . .probably 3.
All these security features are there to make sure that the right to access the file system of your Domino server is only made available to users when they really need to have it.
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