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How can I create a rule to delete return receipt e-mails?

Debbie Lynd EXPERT RESPONSE FROM: Debbie Lynd

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QUESTION POSED ON: 26 March 2003
Hi, there. My boss would like me to enable a default return receipt on all e-mails. I have done it on the inotes5.ntf template level and it was transmitted to all users. Actually, I agree that it is a pain to receive too many return receipt e-mails. So I started thinking of a way, or in other words a rule, to delete those mails with a subject "RECEIVED" or with body "Return Receipt," but it did not work. What did I do wrong?

We have Domino Enterprise Server 5.0.10 and the clients have flavors of 5.0.10 and 5.0.11. I have read an article on the topic of mail rules stating that the field "allowed to use monitors should have a *." It is there in my server configuration, as well as other rules that work fine.

I do understand that the type of return receipt e-mail is somewhat different from an ordinary external or internal e-mail, but I am stuck.

Looking forward to you help, and thank you in advance.


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EXPERT RESPONSE
The code below is from the subject column of the inbox folder. Note that the "return receipt" value is added to the subject for display only; it is not stored in the subject field at all, but is actually the form name. As the form name is not available for rule selection, I don't see any way of deleting them with a rule.

However, you should point out to your boss that enabling return receipt on all e-mail will generate a lot more mail and SMTP traffic. At the same time, users will not always receive a return receipt, as it is the responsibility of the receiving mail server to send it, and not all mail administrators turn on this option.

Here is the code I mentioned above:

@If( form = "NonDelivery Report" & (!@IsAvailable(SMTPDSNType) | SMTPDSNType = "0"); "DELIVERY FAILURE: " + FailureReason; form = "NonDelivery Report" & @IsAvailable(SMTPDSNType) & SMPTDSNType != "0"; "DELIVERY NOTIFICATION: " + FailureReason; Form = "Delivery Report"; "DELIVERED: " + Subject; Form = "Return Receipt"; "RECEIVED: " + Subject; Form = "ReturnNonReceipt"; "NOT RECEIVED: " + Subject; Subject)


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