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Ferris Research: Upgrading to Release 7 can reduce e-mail costs by 15 percent

Peter Bochner
Organizations that upgrade from Notes/Domino 6 to the new release 7 should achieve average cost reductions of 15% in both direct and user productivity categories.

Those are the findings of a preliminary analysis of Notes/Domino 7 conducted by Ferris Research, a San Francisco consulting firm specializing in messaging and collaboration. According to the report, the new features in Lotus Notes/Domino 7 will reduce an organization's TCO for e-mail in six ways.

  • More efficient use of server processor resources will enable an organization to deploy more services with less hardware.
  • Easier administration of the server infrastructure will reduce administrative costs and increase uptime.
  • Administrative enhancements and tools will reduce desktop service calls.
  • Much more comprehensive policy-based management will reduce the cost of client administration.
  • Enhancements to Smart Upgrade, a feature introduced in R6 that enables automatic installation of new Notes client software, will allow more organizations to use it to reduce the cost of major Notes client upgrades.
  • Pervasive integration with IM Lotus Sametime throughout the Notes client environment will enable users to manage e-mail and collaborate more effectively.
More on Notes/Domino 7

Collaboration features in R7 will aid admins

Five tips for a simple Domino 7 upgrade

Admin2005 preview: Tips, tricks and a look at Notes/Domino R7

According to David Via, the study's author, new features in Notes/Domino 7 could also reduce direct costs associated with e-mail administration by as much as 15% compared to Release 6. Via also noted that the direct costs of Notes/Domino 6 were on average 20% less than those of Notes Domino 5, with overall TCO reduced by 14%. "IBM has demonstrated a consistent focus on reducing the TCO of Notes/Domino over several major updates," he said.

According to the report, the indirect costs of Notes/Domino should also be reduced somewhat by release 7, primarily in the cost of user productivity. You can read the report in its entirety.