Top Stories
Why your -- and everyone else's -- customer service stinks
Frustration with customer service teams isn't new. But there are some reasons why it is seemingly getting worse.
Binance money laundering scandal explained: What to know
CEO Changpeng Zhao wanted Binance to be the world's largest cryptocurrency exchange; however, the U.S. filed criminal charges due to lax compliance and money laundering schemes.
AI lawsuits explained: Who's getting sued?
Authors, artists and others are filing lawsuits against generative AI companies for using their data in bulk to train AI systems without permission.
13 AI conferences to attend in 2024
Stay up to date on the latest trends in AI, and further your understanding of the technology, by attending one of these industry events either in person or virtually.
Browse Definitions By Topic
In-Depth Guides
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What is a cloud database? An in-depth cloud DBMS guide
A cloud database is an organized and managed collection of data in an IT system that resides on a public, private or hybrid cloud computing platform.
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What is data backup? An in-depth guide
Data backup is the process of copying data in an IT system to another location so it can be recovered if the original data is lost.
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What is IT/OT convergence? Everything you need to know
IT/OT convergence is the integration of information technology (IT) systems with operational technology (OT) systems.
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Ultimate guide on enterprise unified communications strategy
When formulating a unified communications strategy, enterprises need to consider several key elements. This step-by-step guide helps businesses plan their UC deployment.
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What is BCDR? Business continuity and disaster recovery guide
Business continuity (BC) and disaster recovery (DR) are closely related practices that support an organization's ability to remain operational after an adverse event.
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What is data governance and why does it matter?
Data governance is the process of managing the availability, usability, integrity and security of the data in enterprise systems, based on internal standards and policies that also control data usage.
New & Updated Definitions
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What is the inception score (IS)?
The inception score (IS) is a mathematical algorithm used to measure or determine the quality of images created by generative AI through a generative adversarial network (GAN). See More.
- What is the dark web (darknet)?
- affinity marketing
- What are graph neural networks (GNNs)?
- What are vector embeddings?
- What are masked language models (MLMs)?
- net neutrality
- What is security information and event management (SIEM)?
- What is role-based access control (RBAC)?
Tech News
MongoDB launches tools for developing generative AI apps
The database vendor's new capabilities include Atlas Stream Processing to enable real-time model updates and Atlas Search Nodes to handle advanced ...
Oracle adds vector search capabilities to database platform
The tech giant's update features capabilities aimed at enabling users to operationalize unstructured data as well as bring AI to their data to avoid ...
Dropbox discloses data breach involving Dropbox Sign
A threat actor accessed Dropbox Sign customer names, emails, hashed passwords, API keys, OAuth tokens, multifactor authentication information and ...
With Tribble, RFP writers get their own shot of generative AI
Some large enterprises' sales organizations respond to a hundred or more requests for proposals daily. A new GenAI tool from ex-Salesforce execs ...