How to fix broken mail rules

I had set up a number of e-mail rules to deal with some automated system messages and spam that I regularly receive. One day, they stopped working. Lotus pondered the problem for over a month and came up with this solution. It worked!

Perform the following steps in sequence:

  1. Enable all of the rules.
  2. Disable all of the rules.
  3. Delete all of the rules.
  4. Create a dummy rule that is enabled when created.
  5. Disable that dummy rule.
  6. Delete that dummy rule.
  7. Recreate the rules that the user would like making sure that they are enabled when they are created.

This was first published in March 2003

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