Tip

Open Another Mail File Action/Agent

Despite extensive training, are end-users hounding your helpdesk with "I've
been given access to John's mail but I don't know how to open his mail, its not
on my desktop?!?!?"

No prob, just add this "run once" agent to your user's mail databases via the
mail design templates (mail4.ntf, mail45.ntf, etc.).

In keeping with Lotus' standard "Calendar Tools - Open Another Calendar...",
call this one:

"Mail Tools\Open Another Mail File... | Open Another Mail File"

...and set it to run "Manually from Actions Menu" .

Make sure to substitute the replica ID indicated below with the replica ID of
your domain's address book (I mean Domino Directory:-) )

-----@Formula begin------

choice:=@PickList([Name]:[Single]);
tempopen:=@Prompt([YESNO]; "Temporarily Open"; "Temporarily open user\'s mail
without adding its icon to your workspace?");
MailServer:=@DbLookup(""; "802564D6:002CCDEA"; "($Users)"; choice;
"mailserver");
MailFile:=@DbLookup(""; "802564D6:002CCDEA"; "($Users)"; choice; "mailfile");
@Command([FileOpenDatabase]; MailServer:MailFile; ""; ""; ""; @Text(tempopen))

-----@Formula End------

This was first published in November 2000

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