Problem solve Get help with specific problems with your technologies, process and projects.

Changing an unknown password in Notes

I work for a Caterpillar dealership in Charlestion, WV. I am a desktop and network support technician. I have a user here that is using a Cat software called CTS2000 that requires Notes to be installed. There is a password on Notes, and the user and his administrator have forgotten it. CTS2000 buries itself so deep in Notes, that you'd have to uninstall Notes if you uninstalled CTS. Is there any way that the password can be 'turned off' or changed without having knowledge of the current unknown password? This user makes a lot of money for this company, so any information you can provide would be greatly appreciated.

Since I don't know the software that you mention, it might be best if you call that software product vendor to get assistance on disabling the password or separating the product from Notes. They might be able to help you save your CTS data and then reinstall Notes with a new ID and password that you know the password to and make the product work again.

Dig Deeper on Domino Resources - Part 3

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.




  • iSeries tutorials

    Search400.com's tutorials provide in-depth information on the iSeries. Our iSeries tutorials address areas you need to know about...

  • V6R1 upgrade planning checklist

    When upgrading to V6R1, make sure your software will be supported, your programs will function and the correct PTFs have been ...

  • Connecting multiple iSeries systems through DDM

    Working with databases over multiple iSeries systems can be simple when remotely connecting logical partitions with distributed ...