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Corrupted mail files not allowing access to ACLs or database properties

In our organization, one of the users mail files got corrupted. When we try to open the database, it prompts the error "Access to data denied." This mail file is not on a server but is a Local Copy. When we try to access ACLs or database properties, it prompts the same error. We could not make a new copy of the database either, as it gives same error. When we try to replicate this database with server copy, the error "Cannot find the database" is coming. Can you suggest a way out and why this is happening?
It is possible you are seeing this because the database option "enforce consistent ACL" is enabled, and the IDs trying to open the file are not listed in the database ACL. If this is the problem, you have to guess which ID has access to the database.

Here is an idea that might work: Use the OS (not Notes) to copy that database file to a Domino server. Now access the server with an ID that is a "full access administrator." (I am talking about R6.) This might work. Good luck!

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This was last published in May 2004

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