Error after surpassing 4 GB

My two users have crossed the 4 GB database size and now whenever they open such a file they get this error message: "Performing consistency check," and then, "Insufficient disk space." After that they are not able to open the database. Do you know any solutions for this?
You would need to compact these databases with a –B parameter with a release 5 or 6 server or client. This will require having over 4 GB of available space on the temporary directory, which is usually the default temporary directory for the machine -- unless you specified in the notes.ini to point it elsewhere. However, this may not solve your problem. You usually need to do this procedure prior to reaching the 4 GB limit.

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