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How can all users print embedded views from a form?

Using R5, I have a form with an embedded view. The content of the embedded view prints fine for some users, but not for others. These users all have the same access to the documents and database. How can I ensure that all users are able to print embedded views from this form?
I believe that what is going on here is that the users have different 5.0x releases. There were a number of fixes in this area in the 5.0x stream, and I believe the most recent fix in this area was in 5.011.
This was last published in November 2003

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