I have a Lotus Notes user who is getting the following message: "You have requested to sign this Internet message, but your current ID does not specify an Internet certificate for signing. Select OK to send the message anyway." Can you clue me in as to what to do in this situation?
This is an error message that has caused end user confusion for years. This is normally caused by a user having the default setting to sign emails set.
In Lotus Notes, this is done via the PKI (Public Key Infrastructure) of your existing Lotus Notes ID. Your client signs messages to other Lotus Notes recipients with your public key.
For Internet mail, Lotus Notes keys will not work. You would need to have a X.509 certificate integrated into your Lotus Notes ID. This is not common, as X.509 keys are not generally issued to people who do not need them.
When the client goes to sign the Internet message, it cannot find a valid certificate to use, and generates the error. The way to suppress it is to change the default setting of signing messages. If that is unacceptable, then the person can simply acknowledge the dialog box that appears.
You forgot to say that this error only occurs if you have "Format for messages addressed to Internet addresses" set to "MIME Format" under the Mail tab in your location profile document.
Do you have comments on this Ask the Expert Q&A? Let us know.
Related information from SearchDomino.com:
- Expert Advice: Changing timeout intervals for DWA authentication
- Fast Guide: Digital certificates for Lotus Notes and Domino
- Reference Center: Notes/Domino authentication tips and resources
- Reference Center: Lotus Notes email and messaging tips and resources
Dig Deeper on Lotus Notes Domino Access, Permissions and Authentication
Related Q&A from Michael Lazar
Learn how to easily keep track of the numbers of incoming and outgoing Lotus Notes email messages to and from your Domino server each day. Continue Reading
Discover what steps you can take if your Lotus Domino server runs out of disk space and you have issues sending and receiving Lotus Notes email ... Continue Reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.