Lotus Sametime users with different 'home' servers cannot see each other online
If Lotus Sametime users on different "home" servers cannot see each other online, you may need to change your Sametime server awareness by creating Sametime connection documents in both directions. In this Ask the Expert Q&A, SearchDomino.com Sametime administration expert Mathew Newman explains how.
To ensure that your servers are aware of one another, create Sametime connection documents in both directions (i.e. Server A -> Server B and Server B -> Server A) using the Domino administrator client.
To check whether your Lotus Sametime servers can see other members of the community:
- Open a Web browser, go to the Sametime Web Administration Utility (http://yourserver/stcentre.nsf and choose the "Administer the server" link).
- Expand the "Configuration" heading and then choose the "Connectivity" option.
- When the "Configuration - Connectivity" page opens, click the "servers in the Community" tab.
- If you see both Server A and Server B under the "Meeting Servers that are connected" section, your servers should be able to communicate with one another.
To create the Lotus Sametime connections:
- Start your Domino administrator client.
- Go to the Configurations Tab.
- Expand the server's Twistie and choose Connections.
- On the Action Bar, choose "Add Connection," make the connection type "SameTime," complete the Source (Server A) and Destination (Server B) server fields, and add an optional network address for the destination server.
- Now add another connection document going in the other direction.
Do you have comments on this Ask the Expert Q&A? Let us know.
Related information from SearchDomino.com:
Dig Deeper on Lotus Sametime Instant Messaging
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