I am looking for comparisons on the different Lotus Domino-based help desk solutions out there? Do you have any advice on this?
You threw me a curveball with the comparison bit. I found lists galore, but very few comparisons. I did, however, recover. There's a white paper on SearchDomino.com called Implementing your Help Desk, but that may be more developer-oriented than you want. It sounds like maybe you're ready to buy one instead.
Here's a list of a few more, although not a comparison in the strictest sense.
Hope that helps.
Dig Deeper on Domino Resources - Part 5
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