1) Make a copy of the standard template.
2) Apply the custom changes to this copy of the standard.
3) Test the new template on some test users.
4) Apply the custom template to all users. Do not try to modify your existing custom template with Lotus's latest changes. You should start with Lotus's, then add your changes. Even better, to avoid this problem in the future, don't use custom mail templates.
Dig Deeper on Lotus Notes Domino Deployment and Migration Advice
Related Q&A from Chuck Connell
Is it possible to encrypt a user's name before sending an email? SearchDomino.com expert Chuck Connell weighs in. Continue Reading
Learn how to change authentication timeout interval for Domino Web Access logins. Continue Reading
SearchDomino.com expert Chuck Connell provides a resource for a Lotus Notes administrator who wants to filter out email containing the word "spam," ... Continue Reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.