I am using Notes client from my home office to connect to the Domino server in my company's office. I use it in "real time" access mode using an Internet location document for both company office and home office (not Island mode with replication). From the point of view of the IP protocol, it makes no difference where the Notes client is. I am using a laptop that is connected to Internet over a cable high-speed Internet connection.
Notes works just beautifully for both company office and home office. But when I'm working from home and I leave my Notes client for 20 or 30 minutes without any activity it goes to kind of semi-frozen state. If, at that moment, I try to perform any action it takes about one or two minutes to wake up and it is a big problem for me. (I need to explain to my users why it is happening.) After that, the client again works very well with very reasonable response time until again I leave it for some period of inactivity. Then the story repeats.
Could you please share with me what you think about such phenomena or at least give me a direction to search for the problem's resolution? Thanks.
It sounds like the sessions are being terminated, and then the reconnect is taking a long time to find the server again. Could it be doing a search for the server using the internal IP first, and then the external IP? That could explain the delay. You could look to increase the timeout on the server (server_session_timeout= notes.ini parameter) as well as the client lockout parameter.
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