Our company has numerous administrators. Sometime in the past 4 months, someone has re-certified the certifier ID. We do have a copy of the original and have tried to resolve this issue. Are we dead in the water or is there any hope of saving the patient?
Below find several errors in logs.
04/13/2001 08:52:13 AM Error locating an Address Book entry for Certifier /O=AMS: Entry not found in index
04/13/2001 08:52:13 AM File name: names.nsf A required certifier entry was not found in the Name and Address Book
If they recertified it and they didn't do it properly, then you are out of luck. I guess this goes as a lesson learned. Certifiers need to be backed up on a regular basis, and multiple copies should be kept in a safe place. You can always try to replace the public key in the certificate entry for that certifier with the new public key on the certifier. It can't hurt anything at this point, and it may work. I don?t think it will but there is an outside chance that it will.
Dig Deeper on Domino Resources - Part 4
Related Q&A from Michael Lazar
Learn how to easily keep track of the numbers of incoming and outgoing Lotus Notes email messages to and from your Domino server each day. Continue Reading
Discover what steps you can take if your Lotus Domino server runs out of disk space and you have issues sending and receiving Lotus Notes email ... Continue Reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.