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Red X appears instead of image in e-mail

Jens Bruntt
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Published: 04 Nov 2004

We have close to 100 people s/u with Lotus Notes 6.5. Everyone can see images in their e-mail except one person. She gets a box with a red X. What could be causing this problem?

You should have a look at the perweb.nsf located in the user's local data directory. Try deleting this database and then restart the Notes client.

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