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Restoring password prompt

A Mac Notes client (6.0) suddenly stopped prompting for a password. The user thinks it happened around the time that his certificate was renewed, but he's not sure. I issued a new certificate for him, but still no password prompt. What do I need to do to get his prompt back?
It sounds to me like the user (or someone) accidentally cleared the password from his Notes ID. Since he has no password at all, he is not being prompted for one. I would try: (R5) File/Tools/User ID/Set Password; or (R6) File/Security/User Security/Change Password. These commands are from the Windows client, since I don't have a Mac here, but they should be similar on both platforms.

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