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Unable to print opened document from file menu

We have a database that has just been moved from version 4.5 to R6. Nothing was changed in the forms, but now we are unable to print an opened document from the file menu. The print option is disabled. Do you have any suggestions?
I have not experienced this issue and cannot find any documentation on it, but I would first check to see whether the form property "Disable printing/forwarding/copying to clipboard" has been somehow enabled in the transition.

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