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User cannot access database

I have a user that cannot access a database. The acl is set with */OU. Other users can access the database. When this user tries the error message is that the database is not fully initialized yet. I can add the user to the acl and the user has no problem.
Check to make sure his OU certifier isn't old or obsolete. That's about the only thing I can think will cause this.
This was last published in January 2002

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