Problem solve Get help with specific problems with your technologies, process and projects.

User getting "not authorized" error message, although all permissions are correct

I have a user who, when accessing her e-mails, gets an error message that reads, "You are not authorized to access this database." We are using Lotus Notes 4.6 and I have checked all her permissions on the server and the ID file etc. They all seem to be correct. Please help!
If it is saying database, then the person must be listed in the access control list (ACL) as either "No access," or she is not in the ACL as you think she is. Perhaps a name change or a certifier change occurred? Is she using the correct/current version of her ID?

Dig Deeper on Lotus Notes Domino Access, Permissions and Authentication

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.




  • iSeries tutorials

    Search400.com's tutorials provide in-depth information on the iSeries. Our iSeries tutorials address areas you need to know about...

  • V6R1 upgrade planning checklist

    When upgrading to V6R1, make sure your software will be supported, your programs will function and the correct PTFs have been ...

  • Connecting multiple iSeries systems through DDM

    Working with databases over multiple iSeries systems can be simple when remotely connecting logical partitions with distributed ...