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Survey shows that, above all, Notes/Domino users love their product's security

A recent survey by SearchDomino.com shows that most Notes/Domino users like the warm fuzzy feeling they get from the security and reliability of the product.

For the most part, Notes/Domino users like the warm fuzzy feeling they get from the security and reliability of the product.

And if they could change one thing about Notes/Domino, it wouldn't be anything with the product itself, but with the way the product is marketed.

Those findings, which reinforce the conclusions of several trend stories that have appeared on this site over the past 12 months, are but some of the results of an online survey that SearchDomino.com recently conducted. The survey, which deals with the Lotus Notes/Domino/Workplace market, was taken by 208 respondents.

These respondents represented a broad spectrum of Notes shops, but overall, the survey shows that Notes is still a messaging platform for the big boys. Of the 208 respondents, 92, or 44.3%, worked for companies where there at least 1,000 Notes users. (The actual breakdown: 39 respondents at companies where Notes was used by 1,000 to 4,999 users, 20 respondents where Notes was used by 5,000 to 10,000 users, and 33 respondents where there were more than 10,000 users.)

At the other end of the spectrum, 54 respondents were at companies where there were fewer than 100 Notes users, 39 were at companies where there were 100 to 499 users, and 18 were at companies where there were 500 to 999 Notes users.

When we asked our readers what the three biggest benefits of Notes/Domino were, the overwhelming response was security, chosen by 110, or 58.8%, of the 187 respondents, followed by reliability/stability, picked by 96, or 51.3%. The next most popular responses were "potential for collaboration," (74 respondents, or 39.6%), the fact that Notes/Domino is easy to maintain/deploy (52, or 27.8%) and simply, familiarity with the product (43, or 23%).

Okay, what's the biggest problem with Notes/Domino? The overwhelming answer was the familiar refrain, "the way the product is marketed," chosen by 58, or 31%, of the 187 respondents. After that, there was no one problem that dominated. Two issues, "lack of integration with other applications" and "Notes is a memory hog" were each chosen by 18 readers. Sixteen readers said "New versions are too buggy," 14 chose "uncertain product roadmap" and 13 said, "The Notes user interface." The response, "I have no problem with Notes/Domino" was chosen by 18 readers.

Stay tuned. We'll be posting more results from the survey next week.

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