Manage Learn to apply best practices and optimize your operations.

Bringing MailRule documents back into view

MailFile documents may disappear from the Tools -> Rules view when upgrading your Lotus Notes Domino version. Learn the steps needed to make them reappear.

MailRule documents often disappear from the Tools->Rules view. This can happen after upgrading MailFiles from one Lotus Notes Domino release to a newer version or while replacing the structure of a MailFile. This tip shows -- step-by-step -- how to make MailRule documents visible again.

Related resources from
What to do when email attachments disappear

DB links disappearing after upgrading to Lotus Notes 6.5Sign up for our RSS feed

  1. Go to the Lotus Notes Welcome page (Bookmark.nsf).
  2. Press Ctrl/Shift and click on Mail to open your MailFile and all hidden views.
  3. Open one of the view's names, for example: ($VIMxxx).

  4. In the mail menu, go to View -> Search this view.
  5. In the Search for field, enter the following query:
    Field Form = "mailrule" 
  6. Click Search.
  7. All MailRule documents that had disappeared should reappear.

  8. Double-click on each document to open them.
  9. Double-click on any opened document to place it in "Edit" mode.
  10. Press Esc to close the document.
  11. Click Accept to save the document.

All missing MailFile documents should appear in your Tools ->Rules view.

Do you have comments on this tip? Let us know.

This tip was submitted to the tip library by member Charles Tanabal. Please let others know how useful it is via the rating scale below. Do you have a useful Lotus Notes, Domino, Workplace or WebSphere tip or code snippet to share? Submit it to our monthly tip contest and you could win a prize.

Dig Deeper on Lotus Notes Domino Mailbox Management

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.



  • iSeries tutorials's tutorials provide in-depth information on the iSeries. Our iSeries tutorials address areas you need to know about...

  • V6R1 upgrade planning checklist

    When upgrading to V6R1, make sure your software will be supported, your programs will function and the correct PTFs have been ...

  • Connecting multiple iSeries systems through DDM

    Working with databases over multiple iSeries systems can be simple when remotely connecting logical partitions with distributed ...