To become an IBM Lotus Certified Professional, administrators must pass three separate exams, which test their knowledge of operating fundamentals, infrastructure and managing servers and users. Since life as a system administrator is hard enough, many exam guides and tutorials are available to explain the examination process and provide insight.
This chapter, "Resolving Server Problems," comes from Exam Cram 2: Lotus Notes and Domino 6 System Administrator by Karen Fishwick and Tony Aveyard. It focuses on the third and final exam in the sequence, "Notes Domino 6: Managing Servers and Users," specifically zeroing in on server management.
The chapter is divided into two sections. In the first part, the authors discuss nine important techniques, from monitoring application size to using event triggers for troubleshooting, that administrators need to employ when addressing server problems. The second part of the chapter features practice questions and Web links for additional information.